Settings
Quotas, channels, personas, integrations. One kill-switch at the bottom.
Quotas & caps
applied across all workflows
Per-workflow Anthropic spend cap
halts dialer when reached
₹3,000 / run
Per-user concession lifetime cap
across all campaigns ever
₹5,000 / user
Per-campaign weekly concession cap
resets each Monday 00:00 IST
10 offers / week
Concession value requiring Slack approval
below this, AI auto-decides within rules
≥ ₹500
Daily outbound call ceiling
across all campaigns combined
2,000 / day
Per-user cool-down between campaigns
no two campaigns dial the same number within this window
7 days
Time-of-day windows
per country
India (TRAI)
compliance-mandated
09:00 – 21:00 IST
United States
caller's local time, M–F default
09:00 – 19:00 local
Channel routing defaults
workflows can override
Post-call follow-up — primary
used by > 80% of workflows
WhatsApp
Post-call follow-up — fallback
if WhatsApp unlinked or unreachable
Email → Telegram
User-stated preference overrides default
on
Persona library
voices + accent + persona prompt suffix
Skylar (en-F · US)
Cartesia · db6b0ed5-…
default · 92% of calls
Gemma (en-F · British)
Cartesia · 62ae83ad-…
A/B variant
Bulbul (hi-F · Indian)
Sarvam · not yet picked
day-2
Bulbul (Indian regional — TBD)
Sarvam · Marathi · Tamil · Bengali
backlog
Integration health
live status, last check 03:47 IST
Twilio Voice (US)
+1 (646) 846 4184 · ACc1976…
OK · 187 calls today
Exotel Voice (India)
09513886363 · SID tradetron1
WS bridge pending
Deepgram STT
nova-3 · multilingual
OK · ~$0.0043/min
Cartesia TTS
sonic-2 · en
OK
Sarvam Bulbul TTS
Indic + Hindi
key loaded · not yet wired
Anthropic (Opus 4.7 / Haiku 4.5)
Tier 2 · 450k ITPM
OK · 1.2M tokens today
WhatsApp (360dialog)
+1 646 446 0080 · WABA-NT
OK · 312 msgs today
Telegram (@TradetronAssistantBot)
OK · 74 msgs today
ElasticEmail
bulk · 5yr standing
OK · 1,840 sent today
Slack — #tt-slack-codeops
token: xoxb-…
OK
DLT templates (India)
required for any India outbound
Win-back / dormant
template id 11020...0451 · approved
approved
Renewal nudge
template id 11020...0488 · approved
approved
NPS / survey
not registered
pending
Feature pitch / promotional
not registered
blocked
Audit & export
everything is logged
Concession audit log
every offer · offered, accepted, declined, approved, denied
1,247 entries
Risk-flag log
every utterance scoring ≥ 0.75
18 this month
DNC registry
internal · on top of TRAI NCPR
2,847 numbers
Emergency stop · all workflows
Drains every active dialer + pauses every workflow + blocks new outbound until you re-enable. In-flight calls finish naturally. No data is lost.